FAQS

FAQS FREQUENTLY ASKED QUESTIONS

WHAT DOES LA SALLE COLLECTION OFFER?

La Salle Collection is a Metro Detroit luxury furniture importer specializing in globally sourced, customizable furnishings for residential and hospitality environments. We offer curated furniture, private sourcing, customization, and Design Visualization Services.

CAN I CUSTOMIZE THE FURNITURE?

Yes. Many pieces can be customized from more than 150 fabric, color, material, and finish combinations. Available options vary by product.

HOW DO I REQUEST A QUOTE?

Please email the exact product name, item number, or screenshot of the piece you are interested in, along with your complete delivery address. This allows us to confirm current pricing, availability, customization options, and delivery costs.

DO YOU OFFER DESIGN ASSISTANCE?

Yes. Our Design Visualization Service allows you to see selected furnishings within your space before making a final investment. Clients may submit photographs of their room, color preferences, inspiration, and information about any existing pieces they wish to keep.

WHAT IS THE ATELIER EXPERIENCE?

The La Salle Atelier Experience is a guided approach to selecting furniture. Clients receive personal assistance with fabrics, finishes, wood tones, room compatibility, customization, and the preservation or repurposing of meaningful legacy pieces.

DO YOU SHIP THROUGHOUT THE UNITED STATES?

Yes. La Salle Collection provides secure, crated freight delivery throughout the United States. Delivery pricing and service options are confirmed according to the product and destination.

IS WHITE-GLOVE DELIVERY AVAILABLE?

White-glove uncrating and placement are available only in select Michigan ZIP codes. Orders outside the eligible service area are delivered by secure crated freight unless another arrangement is confirmed in writing.

HOW ARE CUSTOM ORDERS INSPECTED?

Production photographs may be provided after completion. Each piece is reviewed before shipment and receives a 12-point inspection after arrival and before its final stage of delivery whenever the service arrangement permits.

HOW LONG WILL MY ORDER TAKE?

Production and delivery times vary according to the product, customization, manufacturer schedule, freight route, and destination. An estimated timeline will be provided before the order is finalized. Estimated dates are not guaranteed.

CAN CUSTOM FURNITURE BE RETURNED?

Because custom and made-to-order furnishings are produced according to the client’s selected specifications, sales are final once production begins. Orders may be canceled within 48 hours of purchase if production has not started. Please review our full Shipping and Return Policy before ordering.

DO YOU WORK WITH DESIGNERS, DEVELOPERS, AND HOSPITALITY CLIENTS?

Yes. La Salle Collection welcomes inquiries from interior designers, developers, builders, restaurants, hotels, executive offices, and other hospitality or trade clients.

HOW CAN I CONTACT LA SALLE COLLECTION?

Email: lasallecollection313@gmail.com
Phone: 248-797-5796